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PAYMENT, REFUND, RETURN & EXCHANGE POLICY

Last updated on 16 October, 2025

1. Payment Policy​

We accept the following payment methods :​

  • Debit Cards (Visa, Master Card, Rupay)

  • Credit Cards (Visa, Master Card, Rupay, American Express & Diners Club)

  • UPI (Paytm, PhonePe, Google Pay, Amazon Pay, Cred, BHIM UPI & any other's UPI app)

  • Netbanking (Listed Banks)

All payments must be made in full at the time of purchase. Prices are inclusive of applicable taxes unless otherwise stated.

All payment data is handled and stored by Cashfree Payments. You may find their privacy notice link(s) here : https://www.cashfree.com/privacypolicy/

2. Return & Exchange Policy

We want you to love your purchase. If you’re not fully satisfied, here’s how we can help:

All sales are final. We do not offer returns. Items may be exchanged within [7 to 10 business days] of purchase with a valid receipt, provided they are unused, in original packaging, and in sellable condition. Exchanges are subject to stock availability.

​

 Eligible for Exchange :

  • Items must be unworn, unused, and in original packaging.

  • Exchanges accepted within 7 days of purchase.

  • Receipt or proof of purchase is required.

 

 Not Eligible for Exchange :

  • Shoes that show signs of wear or damage not due to a manufacturing fault.

  • Final sale or clearance items.

  • Custom or special orders.

 

Exchange Process :

  • You can exchange your item for a different size, color, or style (subject to availability).

  • If the new item is of higher value, the difference must be paid.

  • If lower, a store credit or voucher may be issued.

3. Refund Policy

Refunds are processed under the following terms :

  • Refunds will be issued in the original payment method.

  • Please allow [3 to 10 business days] for the refund to reflect in your account.

  • In case of a manufacturing defect, you may opt for a full refund, exchange, or store credit.

  • For online purchases, return shipping costs may apply unless the item was defective or incorrect.

4. Faulty or Damaged Items

If your shoes are defective or damaged upon arrival :

  • Contact us within [48 hours] of receiving the item.

  • Provide photos and a description of the issue.

  • We will inspect the claim and offer a repair, replacement, or full refund.

For any questions regarding our policies, please contact us :​

This document was last updated on October 16, 2025

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